Dear Shayne,
Remember how I told you that I broke one of my beautiful Lantern Moon knitting needles? Well I contacted them to ask if I could buy a single needle from them (seems silly, but they're not cheap, so I figured buying half a set would be a little less painful than buying a whole new set).
They responded by replacing my needles, gratis! Wow! They came in the mail yesterday and I just had to share how totally impressed I am with this company.
I know that you don't knit, but they also sell gorgeous crochet hooks, fabulous tote bags (I especially love this one), and some really lovely accessories. Check them out -- they've got something for everyone.
Lantern Moon, thank you so much for being so great. You've got a customer for life. Nice work.
love,
kelly
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1 comment:
That is some good customer service! And they've got some cool stuff. Almost makes me think of trying crochet again.
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